CAPA Program Manager

• Manage RST RPM/E (release project management/engineering) portfolio CAPAs, ensuring triage, prioritization, timelines, and escalation
• Implement and maintain a CAPA tracking workflow
• Monitor due dates, milestones, and provide weekly/monthly reporting
• Forecast resources and funding for CAPA investigations
• Identify emerging risks or future CAPAs using metrics, audits, and trend signals
• Support project planning, scheduling, risk management, and communication
• Participate in SAFe ceremonies, reporting, and continuous improvement efforts
• Partner cross-functionally with Quality, RPE Product Engineering, RPE ITI, and Scrum teams


Insight Global is seeking a CAPA Program Manager to support a top medical device client within their RST RPM/E organization. This consultant will manage and mature the CAPA process across multiple value streams, ensuring efficient intake, tracking, reporting, and cross-functional alignment. The ideal candidate brings medical device CAPA experience, strong project management capabilities, exceptional attention to detail, and comfort working within Agile (preferably SAFe) environments. This role is highly visible, working closely with engineering, quality, and leadership teams to drive quality execution and continuous improvement initiatives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Technical degree (engineering preferred, but flexible)
• CAPA experience (Corrective & Preventive Actions)
• Extremely detail-oriented and strong communicator
• Atlassian Jira experience
• Program or project management experience
• Scaled Agile Framework (SAFe) experience
• BS + 8+ years of total experience, with at least 3 in med device industry
• MS + 6 years of direct experience, with at least 3 in med device industry

• Robotics or technically complex product exposure - not consumables or implantable, more capital equipment/hardware + software interaction
• Strong data/reporting skills
• Experience supporting audits, quality metrics, or compliance functions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.