ServiceNow/Visio Administrator

Post Date

Jun 11, 2025

Location

Middletown,
Connecticut

ZIP/Postal Code

06457
US
Aug 14, 2025 Insight Global

Job Type

Contract

Category

System Administrator

Req #

HTD-787767

Pay Rate

$43 - $54 (hourly estimate)

Job Description

A banking employer is looking for a ServiceNow/Visio Administrator to join their team, ideally sitting in Central CT but can sit remote for the right candidate. This position is open since they're seeking additional support on daily tasks as the ticket volume is typically very high. On a day to day basis, this ServiceNow/Visio Administrator would mainly work on ServiceNow Tickets and giving and removing access to various different users. They would also be preforming user access reviews, handling the SSO set up and change the controls within it. The Administrator would be working with 3 other team members that would aide in mentoring and teaching the contractors the ropes. They would also be creating Data Flow Charts in Visio. They would spend 30-40% of their time working on tickets for the 83 different apps that they support. The ideal candidate would have strong problem solving and communication skills. They would ideally also have experience with Salesforce and Access Management.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

1-3 years of experience as a ServiceNow Administrator
Experience with Visio
Experience setting up SSO

Nice to Have Skills & Experience

Salesforce Experience
Access Management Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.