Job Description
We are seeking an experienced Healthcare Scrum Master to support a portfolio of clinical applications and strategic healthcare technology initiatives, including projects such as a new Grievances & Appeals platform implementation, Care Management system consolidation efforts, and other enterprise clinical transformation programs. This individual will serve as a servant leader for Agile teams, facilitating Scrum ceremonies, driving sprint planning and execution, managing dependencies, removing impediments, and ensuring the consistent delivery of high-quality solutions aligned with business and clinical objectives. The Scrum Master will collaborate closely with Product Owners, business stakeholders, clinical operations teams, technology partners, and development teams to promote Agile best practices, improve team performance, and maintain transparency across project activities. The ideal candidate will have 5-6+ years of Scrum Master experience, preferably within healthcare, health insurance, payer, provider, or clinical application environments, along with strong expertise utilizing Agile management tools such as Jira, Rally, Azure DevOps, or similar platforms. This role requires excellent communication skills, experience managing multiple concurrent initiatives, and a proven ability to drive successful outcomes in complex, cross-functional healthcare technology environments.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5-6+ years of experience serving as a Scrum Master in Agile software development environments.
Experience supporting healthcare, health plan, payer, provider, clinical, care management, or related healthcare technology initiatives.
Strong proficiency with Jira, Rally, Azure DevOps, or comparable Agile project management tools.
Demonstrated experience facilitating Scrum ceremonies, sprint planning, backlog refinement, retrospectives, and release planning.
Ability to manage multiple cross-functional teams and coordinate dependencies across business and technical stakeholders.
Excellent communication, stakeholder management, and organizational skills with a track record of delivering complex technology projects.
Nice to Have Skills & Experience
Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification.
Experience supporting Grievances & Appeals, Care Management, Utilization Management, Case Management, or other clinical application platforms.
Familiarity with healthcare regulatory and compliance requirements, including HIPAA and related healthcare standards.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.