Insight Global is seeking a Quality Assurance Tester to create and execute manual and automation test scripts to drive the overall quality and user experience for a Conversational AI platform that is helping our members to get answers to their health insurance questions through the channel of their choice. This role is responsible for identifying the QA test scenarios, partnering with product and technology partners to deliver a superior user experience with a focus on quality.
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5+ years in the software industry with Quality Assurance
Experience creating test plans, test cases, tracking defects, reporting status to various levels in the organization
Experience testing Natural language speech recognition, conversational AI and cognitive solutions
Experience with automated test tools using Hammer On Demand
Experience writing and executing IVR test cases
Knowledge and experience testing software applications within the Healthcare industry
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.