Job Description
The Senior Manager, Digital Product serves as the Product Manager for one or more products within the correspondence portfolio for an enterprise healthcare client. This role owns the product vision, strategy, and roadmap, translating customer and business needs into prioritized, measurable outcomes and partnering closely with business, engineering, and cross-functional stakeholders to drive discovery, define scope, and deliver value. The individual is responsible for intake grooming and prioritization, supporting PI planning, enabling teams through clear Definition of Ready (DoR) and Definition of Done (DoD), and guiding tradeoff decisions. Working collaboratively with product, engineering, clinical, operations, analytics, and technology teams, they align priorities across planning and delivery cycles while coordinating design, engineering, data, and operational inputs. The role also drives product strategy, advocates for product value across the organization, advances long-term roadmap planning, and identifies AI-driven opportunities to improve capabilities, efficiency, and innovation. Additionally, the Senior Manager guides cross-functional teams through discovery, delivery, and continuous improvement, serves as the primary approver for completed work, and proactively manages risks, dependencies, platform constraints, and vendor integrations to ensure successful delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 7+ years of experience in digital product management with a track record of delivering digital engagement, messaging, or customer communication platforms at scale.
• 7+ years of experience developing product strategies and managing complex roadmaps for engagement channels, correspondence platforms, print vendors, contract composition and delivery, branding, email communications, or similar solutions.
• 5+ years supporting with healthcare and awareness of data, compliance, and consent-driven engagement.
• 5+ years of experience working in Agile/SAFe environments, leading cross-functional teams and product ceremonies.
• 5+ years of experience partnering with business, clinical, analytics, and technology teams to deliver personalized engagement experiences.
• 5+ years of experience using analytics, experimentation, and performance metrics to guide product decisions and engagement optimization.
• Experience translating business objectives into features, epics, and user stories within a SAFe Agile environment.
• Experience partnering with engineering teams on API design, system integrations, technical requirements, and architectural considerations.
• Strong execution mindset with the ability to operate independently in a fast-paced, highly matrixed environment.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.