ServiceNow Administrator

Post Date

Mar 19, 2026

Location

Groton,
Connecticut

ZIP/Postal Code

06340
US
May 23, 2026 Insight Global

Job Type

Contract-to-perm

Category

System Administrator

Req #

HTD-02220156-7372-4466-8119-4b1bcfd887c3

Pay Rate

$52 - $65 (hourly estimate)

Job Description

Insight Global is looking for a ServiceNow Administrator with experience building workflows and optimizing the ServiceNow platforms. This person will configure and enhance ServiceNow modules to support business process. They will be responsible for managing the platform administration including user roles, access control and system configurations, in addition to upgrades and patches. They will also be troubleshooting any platform issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

5+ years of experience in ServiceNow Administration or Development
Experience design, build and maintain ServiceNow workflows
Configuration of ServiceNow modules including ITSM (HRSD, ITOM, CSM, etc.).
Platform Administration including user roles, access controls and system administration
Support Platform upgrades, patches and feature deployments
Knowledge of ServiceNow modules beyond ITSM (HRSD, ITOM, CSM, etc.)

Nice to Have Skills & Experience

ServiceNow Certifies System Administrator (CSA)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.