IT Project Manager

Post Date

Oct 15, 2024

Location

Bloomfield,
Connecticut

ZIP/Postal Code

06002
US
Dec 23, 2024 Insight Global

Job Type

Contract-to-perm

Category

Project Manager

Req #

HTD-741141

Pay Rate

$50 - $63 (hourly estimate)

Job Description

Insight Global is looking to add an IT Project Manager to help lead a large healthcare client's team. On a day to day this person will facilitate the delivery of technology solutions for a defined group of capabilities or products. We are seeking a highly motivated individual to join the Contact Center and Service Operations Product and Planning team. This person will be responsible for leading one or more large scale, complex, and cross functional programs that often spans to multiple organizations. Our client is looking for someone with strong problem-solving skills, the ability to work in a team, a strong work ethic, flexibility and adaptability, and good communication skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

5+ years in technology and/or healthcare business
5+ years of Project management experience
Experience working on a Contact Center Technology project
CC Tech experience on the Application side (IVR, ICM, CVP, Call Control, Desktop)
Experience migrating from Genesys to Cisco
Agile Methodology and reporting tool expertise within Jira & Jira Align

Nice to Have Skills & Experience

Bachelor's degree (preferred, not required) or equivalent experience.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.