This Product Manager is responsible for end-to-end product planning and execution across the entire business lifecycle for digital web and app self-service tools (Self-Service Products and Platforms) for cable and internet customers. This role involves gathering and prioritizing product requirements, defining product vision, and collaborating with cross-functional teams (IT, sales, marketing, finance, support, and operations). You will be responsible for end-to-end project delivery, from concept to post-delivery result tracking.
The ideal candidate thrives in a face-paced environment, has great attention to detail and can understand technical complexities quickly. You must partner with stakeholders to understand customer and business issues and then be able to articulate them with technical and design teams.
You will use market research to discover digital product and capability opportunities and appraise new product ideas and marketing programs to ensure successful product launches. This role also requires data analysis acumen to interpret data and research to drive decisions and solutions.
The hourly rate for this role is ranged from $60-65/hr.
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HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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- Five plus years of digital product management experience, development or related work experience.
- Education: Bachelors degree in a related field or equivalent experience.
- Technical skills: Experience with Agile software development teams
- Skills: Expert in analyzing and interpreting data to synthesize recommendations; Planning, prioritization, organizational and English communication skills.
- Strong customer interfacing ability
- Good understanding of user behavior and user experience
- Ability to work cross-functionally while managing and fostering change
- Ability to show business acumen, sense of urgency and initiative to accomplish job duties
- Ability to manage frequent change
- Ability to listen and reflect understanding of project goals
- Ability to handle multiple projects and tasks
- Ability to solve problems, showing good judgment and thoughtfulness
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to quickly identify blockers and escalate issues
- Ability to provide transparency into progress and status
- Previous Telecomm experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.