Insight Global is seeking an entry-level Network Engineer to join the Infrastructure and Network Operations Center team for one of our largest utility clients. This individual will be primarily performing the role of Incident Agent. They will effectively use monitoring tools and respond to alerts that impact the environment, perform initial triage and determination of system faults and performance issues, and create incident tickets and assign to the appropriate Incident Assignee group. They may also perform the role of Incident Assignee and/or Incident Analyst managing trouble tickets, troubleshooting, resolving, assigning and escalating as appropriate for timely resolution and response, retaining ownership to bring the incident to a close. You must be able to work diverse schedules in a 24x7, 365 day environment, including on-call rotation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.