Job Description
Insight Global is seeking an Embedded Test Engineer to to improve reliability across our IoT-enabled cold chain logistics platform serving healthcare and pharmaceutical customers. This role is firmware-focused and hands-on. You will spend significant time running manual tests on real hardware, reproducing issues, collecting logs, and performing ship testing (pre-deployment verification) to ensure devices behave correctly before they go out to customers.
You will work closely with firmware and hardware engineering, and coordinate with backend and operations as needed to validate end-to-end behavior.
Responsibilities
• Validate firmware releases on hardware against defined scope and acceptance criteria
• Execute manual regression testing across core device behaviors (power, sensors, charging, connectivity, fault recovery)
• Perform ship testing and pre-deployment verification, including device setup, configuration checks, and release readiness validation for outgoing units
• Run dedicated firmware test passes for each release (smoke, regression, and targeted suites) and report clear pass/fail results
• Validate GPS functionality and firmware behavior, including time to first fix, accuracy checks, signal loss and recovery, and low-signal edge cases
• Reproduce and triage device issues using logs and lab tools (serial logs, in-house tools)
• Partner with firmware and hardware engineers early to clarify expected behavior, edge cases, and testability needs
• Validate connectivity behavior relevant to firmware, including pairing and stability
• Support investigation and reproduction of customer-impacting issues by capturing device evidence and helping isolate root cause boundaries
• Contribute light scripting and tooling to speed up repetitive checks (Python, shell), but automation is not the core requirement
• Communicate quality status, risks, and tradeoffs clearly to cross-functional stakeholders
Compensation: up to $110k (possible flex., based on experience) + Health/Dental/Vision/401k Benefits
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Hands-on firmware and hardware integrated testing, including GPS validation
• Strong manual testing discipline and ability to follow & improve repeatable test procedures (pre-deployment verification)
• Extensive scripting (bash/shell) experience
• Experience debugging using logs and basic tools (serial logs, Linux commands, basic network traces)
• Familiarity with firmware concepts like versioning, device state, power cycling, failure recovery, and regression testing
• Ability to write clear bugs with steps, evidence, and impact
• Able to work effectively with firmware, hardware, backend, and operations teams
• Comfortable handling devices in a lab environment
Nice to Have Skills & Experience
• Python
• Experience validating firmware update flows (OTA or local) and confirming true device version after update
• Experience testing GPS modules and interpreting GPS-related logs (Time to first fix, accuracy metrics)
• Scripting experience in bash/shell and/or Python for test utilities, log parsing, and repeatable validation workflows.
• Experience in regulated or safety-conscious environments (healthcare, life sciences, aerospace, OEM)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.