Insight Global is seeking a Desktop Support Engineer for one of our largest financial clients in Westlake Village, CA. The Desktop Support Engineers role is to support and maintain in-house computer systems, desktops, access, citrix servers, applications and peripherals. This includes installing, diagnosing, repairing, maintaining, upgrading hardware and equipment while ensuring optimal user experience and performance, remote support of user outside our site support . The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Job also will have on call assistance for our clients in states outside onsite support technicians area. Candidate must be flexible and willing to work overtime/off hour on-call support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
-5+ years of experience as a Desktop Engineer, Service Desk tech, Systems Administrator, or related role
-Knowledgeable on hardware for laptops, desktop, servers, networking
-Experienced in Windows 10
-Must have excellent written and verbal communication, as well as professionalism
-Trade support or trade floor environment experience
-PowerShell scripting experience
-Server experience
-Market data experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.