A Medical Device client is seeking a Salesforce Change Management Representative to help drive adoption of the newly integrated Salesforce platform amongst their sales teams. The ideal candidate will be a strong communicator skilled in condensing complex information into digestible, repeatable processes using creative, engaging communications for end users. This resource will be responsible for creating comprehensive step-by-step guides, working directly with the field to drive adoption, and ensuring smooth implementation of the new processes. This resource will function as a Salesforce SME by creating + maintaining dashboards, understanding team reporting needs, and making recommendations on areas for improvement or better adoption of the tool. This position will be a12 month contract with possible extension and Hybrid, expected to be onsite 3 days per week in Valencia, CA.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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3+ years of experience in Change Management or Process Improvement
Strong understanding of Salesforce processes, reporting, and dashboards.
o Experience building + maintaining reports/dashboards in Salesforce
o Ability to understand client workflows and identify reporting needs, improvements, etc.
Experience owning the creation of process documentation and driving user adoption
Excellent written and verbal communication skills
Experience with tools like Showpad, Camtasia, and Storyline
Visual Communication skills, ability to create appealing, visually engaging content for users
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.