Exchange Online / Microsoft 365 Collaboration Engineer (2nd shift)

A premier global law firm is looking for an Exchange Online/M365 Engineer. The expected shift will be starting between 12-2PM PST until 9-11PM PST (9 hours with a 1 hour lunch) so that they can have some overlap with offices in Asia. The role can sit fully remote, but preferred to be by an office location: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC.

The law firm isrecognized for their leadership in serving the world's most innovative companies. The firm represents clients across technology, life sciences, venture capital, private equity, public companies, healthcare, and emerging growth sectors. They are known for guiding organizations through complex business transactions, intellectual property matters, litigation, regulatory issues, financings, and transformational corporate events. The firm's client base includes many of the world's fastest-growing startups, Fortune 500 companies, venture-backed organizations, and industry-leading innovators. They have collaborative culture and continued investment in technology make it one of the most forward-thinking law firms in the industry. Our Client's Technology group embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. The Exchange Online / Microsoft 365 Collaboration Engineer is responsible for architecting, building, and evolving the firm's enterprise intranet and workflow solutions using Exchange Online, SharePoint Online, Power Platform, the broader Microsoft 365 ecosystem, and related technologies. This role designs scalable, secure, and persona-based digital experiences that integrate content, search, and automate manual workflows and processes. This is a hands-on technical role that combines deep Exchange, SharePoint and Power Platform expertise, with strong platform judgment across Microsoft 365, Power Platform, and extensibility patterns. Specific duties and responsibilities include, but are not limited to, the following:
Position responsibilities:

Exchange Online:
· Develop automation, templates, and repeatable processes to streamline mailbox, group, permission, and mail flow management.
· Architect, administer, and modernize Exchange Online services to support secure, scalable, and reliable messaging capabilities across the firm
· Monitor service health, usage, and performance trends to identify risks, improve reliability, and support continuous improvement

Workflow Automation:
· Design and build workflow solutions using Power Platform and related technologies to automate manual processes, improve user experience, and drive business value
· Develop roadmap for solutions and perform hands-on scripting, automation and development
· Establish and maintain governance, standards, and reusable patterns for workflow automation solutions to ensure scalability, security, maintainability, and alignment with firm technology practices

Drive Business & User Value:
· Understand business goals and user requirements
· Generate technical and functional requirements through structured meetings and workshops
· Translate requirements into an appropriate technical solution
· Identify and pursue additional opportunities to bring value to our clients by going beyond defined requirements to deliver optimal, scalable solutions
Documentation:
· Contribute to the establishment and refinement of documentation, including creation/maintenance of templates and deployment runbooks, documenting best practices and enhancing delivery methodology
Usage and Analytics:
· Leverage Power BI and Microsoft 365 reporting for continuous improvement based on usage data
Roadmap:
· Stay on top of Microsoft 365 SharePoint, Exchange, Power Platform, and related roadmap announcements and new services
User Enablement:
· Design strategies that empower employees to work productively using the tools you’ve built and enable user self-service where applicable
· Partner with change management initiatives and contribute to user adoption strategies


Compensation:
$58/hr to $64/hr.
Exact compensation may vary based on several factors, including location, skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 4-5+ years of experience supporting or engineering Microsoft 365 environments.
- Experience using Power Automate to develop workflow automation solutions.
- Strong hands-on experience with Exchange Online administration and support.
- Experience managing: Mailboxes, Distribution Groups, Shared Mailboxes, Email Routing, Exchange Permissions, Mail Flow Rules and Microsoft 365 Messaging Services
- Experience working in a large enterprise Microsoft environment.
- Experience using Power Automate to develop workflow automation solutions.
- scripting experience (Python, Bash, Powershell, etc)
- Modern web development experience (SPFx, React, TypeScript) and modern engineering practices (Git, CI/CD)
- Experience with REST API design, consumption, and JSON/XML data handling
- Ability to work extended and/or weekend hours, as required

- SharePoint Online
- Microsoft Graph API and REST APIs
- AI exposure (CoPilot, AI Agents, etc)
- Legal Background
- Microsoft 365 Certifications in Exchange Online, SharePoint Online, Power Platform Solution Architect Expert, and related
- Experience with Azure Services and cloud integration patterns, Logic Apps, Azure Functions, or Azure API Management
- Working knowledge of JSON, Python, JavaScript, CSS and KQL (Keyword Query language)
- DevOps practices experience (CI/CD, version control, ALM)
- Experience with Power BI for analytics and reporting solutions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.