Overview
A University is undertaking a campuswide digital accessibility effort to align with new and deadline-based federal regulations, and to advance the University's Digital Accessibility Strategy.
Scope of Work
We are seeking a business analyst to help us understand the people, processes, and tools we will need to advance our strategy. The business analyst will work under the direction of the Digital Accessibility Program Lead, and will work with a variety of project leads, subject matter experts, and governance committees to analyze, document, and improve digital accessibility processes, ensuring alignment with federal regulations, University policy, and Universitys digital accessibility strategy.
Program analysis coordination
Work with project leads to support their analysis and hold them accountable for recommendation development within established timeframes, including meeting coordination and project management support
Serve as a liaison between project leads, program lead, and governance, surfacing needs and risks
Process analysis and mapping
Identify key digital accessibility processes and workflows
Develop process maps for current state and improved future state for each key process, in partnership with project leads and SMEs and informed by domain-specific c best practices
Maturity modeling and planning
Develop a maturity model (M1, M2, M3) for the components of the digital accessibility strategy, including people, process, and tool considerations
Create maturity roadmaps for each component
Create timeline documentation that refl ects the maturity modeling and related deliverables
Deliverables
We are seeking the following artifacts:
1. Process maps:
Current and improved state process maps for key digital accessibility processes.
2. Maturity models:
Spreadsheet and diagram documentation of maturity models (M1, M2, M3) for the overall strategy and each project.
3. Timeline documentation:
Project timelines aligned with maturity modeling and resource needs.
4. Resource needs summary:
Documentation summarizing resource requirements and recommendations for governance escalation
5. Project management structure:
Framework and documentation to support project work, including meeting schedules, agendas, and tracking tools
6. Summary reports & recommendations:
Regular reports summarizing findings, recommendations, progress towards objectives, and risk mitigation
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Demonstrated knowledge of and experience with digital accessibility standards (e.g., WCAG), assistive technologies, and accessibility testing tools.
Minimum two years experience as a business or systems analyst, with business analysis certification.
Strong analytical, documentation, communication, and interpersonal skills.
Experience working on complex programmatic initiatives, with diverse stakeholders and competing priorities.
Experience working in higher education or the public sector.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.