Job Description
As our clients partners to promote renewable energy sources with home owners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks:
* Reference number creation of new projects
* Sending out invoices to customers
* Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate.
* Respond to customer follow up emails related to defect follow up, project status, etc.
* Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward
* Print and send out notice of project completion to be mailed to customers.
* Help develop documentation such as job aides, process flow charts, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
* 0-5 years of administrative, document processing, data entry/clerical experience
* Associates or Bachelor's degree in IT, Business Management, similar
* Strong attention to detail
* Good communication, both verbal and written
* Team player
* Analytic skills
* Problem solving skills
Nice to Have Skills & Experience
* Past PG&E experience
* SAP experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.