The Facility Service Group typically handles projects that require quick turnaround. This position is responsible for conceptual design, estimates, and project management on a variety of systems. The individual in this role is responsible for maintaining a customer first attitude while coordinating and scheduling the work internally. Initially, this person is given sales leads for some established customers. The Service Sales Engineer is also expected to develop new clients to attain sales goals.
Day to Day:
Identify, sell, and negotiate repair services for commercial and industrial facility systems.
Prepare and present effective sales proposals to new and existing customers that will develop profitable results.
Develop new client relationships through prospecting activities.
Project Management of all phases of a project, from inception to close out.
Proactively resolve issues, problems, provide information and advice as needed.
Form in-depth partnerships with our customers and anticipate their needs
Meet and exceed sales quotas and profit margins.
Confer with staff and customers on all phases of projects.
Review contracts to evaluate compliance.
Partner with in-house Engineers to review engineered drawings.
Help direct field personnel or other staff on projects..
Other duties as assigned by upper management.
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- 5-10 years of HVAC Service Management/ Sales Experience
- Bachelors Degree in Construction Management, Mechanical Engineering, or related field preferred
- Experience calling on end users, general contractors, or mechanical contractors and maintaining those relationships
- Ability to oversee the full life cycle of HVAC service projects, from initial sales through to project completion
- Strong project management skills with the ability to handle multiple projects simultaneously
Self-motivated and goal-oriented with the ability to deliver exceptional customer service
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.