Engineering Program Management, Global Merchant Lending
Role Description Summary
At this client, were on a mission to empower merchants of all sizes to grow and thrive through access to fast, flexible funding. Our Global Merchant Lending team is seeking a seasoned Program Manager to lead high-impact programs that launch innovative financial products and improve access to working capital.
This critical role will lead a wide array of programs focused on launching new products and enhancing our existing suite of merchant lending products, including Working Capital and Business Loans, all of which provide the client's merchants the capital they need to grow their business.
As a Program Manager, you will
Lead complex programs and projects by identifying tasks, managing risks, and ensuring timely and high-quality delivery.
Organize and facilitate planning activities to create and maintain detailed release and project roadmaps; ensure alignment across all delivery and business teams with enterprise planning frameworks.
Partner closely with Product Owners, Product Development, and cross-functional stakeholders to execute on the product vision and project objectives. Ensure the right resources are engaged and accountable at every stage.
Define and manage clear gating criteria in collaboration with business stakeholders to drive Go/No-Go decisions with confidence.
Facilitate issue resolution through structured forums such as scrum-of-scrums; proactively remove project impediments and unblock teams.
Monitor the overall health of delivery, including tracking status, risks, issues, and cross-functional dependencies. Act swiftly to mitigate risks and resolve roadblocks, ensuring consistent project momentum.
The skills to succeed
Proven experience leading multiple teams across complex software or product development initiatives, with a strong foundation in Agile methodologies.
Demonstrated ability to build and manage effective relationships in a matrixed, cross-functional environment spanning business, engineering, and global teams.
Strong technical fluency with the ability to translate customer and merchant needs into actionable program requirements across the product lifecycle.
Deep understanding of project management principles, tools, and frameworks, including expertise in planning, tracking, and stakeholder communication.
Experience working with a range of software development methodologies, with strength in Agile/Scrum delivery environments.
Track record of producing high-quality project artifacts to support large-scale technology implementations with concurrent releases and shifting priorities.
The traits to exceed
A self-starter with a strong can-do attitude and a natural bias for action and accountability.
An energetic, collaborative team player who is quality-focused and thrives in fast-paced, dynamic environments.
Confident and credible with strong interpersonal skills and a proven ability to communicate complex technical and strategic concepts to diverse audiences.
Demonstrates sharp business judgment, balancing keen attention to detail with the ability to see the broader picture.
Skilled at partnering, influencing, and building alignment across cross-functional teams and stakeholders.
A strategic problem solver with the ability to prioritize competing needs, advocate for the right path forward, and drive execution with consistency.
Highly adaptable, flexible, and responsive to evolving priorities and changing business conditions.
PR: $60 - $65
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
-Strong communication skills and ability to work cross-functionally
-Excellent written and verbal communication abilities
-Strong multitasking and time management skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.