Job Description
Insight Global is seeking a Site Reliability Engineer on the Microservices Framework team, you will help design, build, and operate the foundational services that power DocuSign’s global, cloud-scale platform. You’ll focus on developing highly scalable, reliable, and resilient distributed systems that support rapid business growth while maintaining world-class availability and performance.
This role blends software engineering, infrastructure automation, and reliability engineering, with a strong emphasis on building reusable microservices frameworks, cloud-native data platforms, and automated delivery pipelines.
What You'll Do:
-Engineer for Scale & Reliability: Design and build highly available, fault-tolerant architectures for large-scale distributed systems.
-Build Microservices Frameworks: Develop and maintain shared frameworks and platform services that enable teams to build, deploy, and operate microservices efficiently.
-Write Production-Quality Code: Deliver testable, high-quality, and ship-ready code with strong test coverage.
-Architecture & Design: Partner with Product Management and engineering teams to translate requirements into scalable technical designs and architectures.
CI/CD Automation: Design, build, and maintain CI/CD pipelines to automate application builds, testing, and deployments.
-Infrastructure as Code: Use Terraform to provision, deploy, and maintain cloud infrastructure and data platform components.
-Cloud Optimization: Implement best practices for cloud security, performance, reliability, and cost optimization.
Cross-Functional Collaboration: Work closely with engineers, platform teams, and stakeholders across regions to define and execute cloud strategies.
-Operational Ownership: Participate in on-call rotations, contribute to incident response, and drive continuous reliability improvements.
-Data Platform Engineering: Design, build, and maintain robust, cloud-native data platform solutions using modern tools.
PR: $28-35/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-5+ years of hands-on software development experience in object-oriented languages such as C#, Java, or C++
-5+ years of experience deploying and operating applications in cloud environments, using scripting and configuration tools
-Strong experience with system design, API development, and distributed systems
-Proven experience designing and operating CI/CD pipelines for automated build, test, and deployment workflows
-Hands-on experience managing infrastructure and data platforms using Terraform (Infrastructure as Code)
-Strong understanding of reliability engineering concepts (availability, latency, fault tolerance, observability)
Nice to Have Skills & Experience
-Experience building or operating microservices platforms or shared service frameworks
-Strong background in SRE practices, including monitoring, alerting, incident response, and postmortems
-Experience with cloud-native data platforms and distributed storage systems
-Familiarity with DevOps and Agile development practices
-Experience working in global, cross-site engineering teams
-Knowledge of cloud cost optimization strategies and performance tuning
-Ability to influence platform standards and mentor other engineers
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.