SR Network Engineer

As a Senior Network Engineer, you will focus on the core functions of network and security support, engineering: planning, implementation, analysis, maintenance, administration and reporting for the Retail and Corporate environment. Reporting to the Director, Network Engineering, you will be required to apply solid technical, business, and problem-solving skills and create productive relationships with business units and internal IT teams.


• Design, implement, and support LAN (Aruba), WAN, and WLAN (Aruba) infrastructure across corporate and retail environments
• Engineer and troubleshoot network security systems, including SSL VPN solutions, Palo Alto and Fortinet firewalls
• Provide end-to-end engineering and support, from end-points to Cloud Data Centers (Azure/OCI/GCP)
• Ensure network designs comply with security policies and industry best practices
• Evaluate new and emerging network security trends, products and technologies
• Provide end-to-end technical support—from endpoints to cloud data centers
• Lead and participate in triage for high-severity incidents (P1/P2), including root cause analysis and post-incident reporting (PIR)
• Use Automation/Scripting to for troubleshooting and administration of repeated tasks
• Use Splunk to proactively analyze trends and alert on issues
• Manage scheduled and emergency maintenance of network infrastructure
• Troubleshoot WAN/SD-WAN connectivity and performance issues (MPLS, T1, DS3, QoS, etc.)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Must Haves
• Aruba wireless experience
• 8+ years of overall network technology experience
• 3+ years of experience with networking and security technologies in a retail environment working directly with store cast
• 3+ years’ experience in Layer7 Firewalls (Fortinet, PAN)
• 2+ years hands-on experience with cloud networking (Azure preferred)
• Automation and GenAI experience a big plus
 Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes using automation and Genai
 Prefer some experience in scripting languages (Python, Ansible, PowerShell, or VBScript)Load balancer experience (F5 and other lb technologies)
 Practical experience interacting with and integrating enterprise Large Language Models (LLMs) via APIs (e.g., OpenAI, Anthropic, Google Gemini, or open-source models).
 Understanding of prompt engineering, model tuning, and RAG architectures tailored to ingest technical network documentation and system logs.
• Able to lead P1/P2 triage calls and provide detail Post Incident Report written analysis

Plusses
• Aruba Clearpass experience is extremely helpful, including 802.1X, Radius, AAA, policy Management,
• Soft Skills – Verbal and written communication are key attributes to be successful in this position
 Be able to business needs and translate technical tasks
 Must be results orientated, self-motivated and possess high-energy
 Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management
 Self-starter with a proactive approach—drives improvement without waiting for instruction.
• Experience using tools to gather data to present to manager/leadership:
o Splunk, Solarwinds, etc…

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.