Job Description
Assist with ticket resolution for non-report owners needing activation or access
Contribute to automation efforts using Python and Tableau command line tools
Collaborate with internal teams to ensure smooth onboarding and provisioning (Azure experience a plus)
Help reduce reliance on ticketing responsibilities by improving self-service and automation
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3–6 years of experience with Tableau Cloud
Experience with multi-site and multi-bridge Tableau environments
Strong Tableau Desktop skills
Automation experience (Python, Tableau CLI)
Excellent communication and stakeholder-facing skills
ServiceNow experience for live troubleshooting and ticket resolution
Background in help desk or solutioning environments
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.