Support Specialist

Post Date

May 28, 2025

Location

San Dimas,
California

ZIP/Postal Code

91773
US
Aug 02, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

LAX-785145

Pay Rate

$16 - $20 (hourly estimate)

Job Description

One of Insight Global's top employers within the financial services industry is looking for a support specialist. Their job responsibilities will include working with partner banks, sending and verifying transmission files, monitoring success of those files, forecasting, processing wires, and troubleshooting. We are looking for a hardworking, independent problem solver. This person will be required to be on site three days a week and work 8 hours between the hours of 5:30AM - 4:30PM, rotated on a 3-month regional basis. The pay is $20/hr.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 2+ years of experience within banking verifications and troubleshooting

- Strong oral and written communication skills

- Attention to detail & organized

- Ability to work under pressure

- Attention to detail & organized

- Ability to work under pressure

- Can work independently & as a team

- Experience with Microsoft Office

Nice to Have Skills & Experience

- Banking or finance background

- Bachelor's Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.