Job Description
One of Insight Global's cosmetic/beauty industry clients is looking for a Store Manager. The Store Manager will be responsible for the hiring, training and the development of their teams. They will generate sales through the team by delegating duties, coaching, motivating and surpassing all customer expectations by delivering a best-in-class level of service. This position also collaborates with the Marketing Team to ensure that store events are well planned and properly executed.
Day to Day:
- Achieving and exceeding the store’s sales goals
- Analyze and review goal achievement on daily basis & develop strategies to improve
- Beauty Specialists performance
- Provide guidance & tools to Beauty Specialists in creating a unique approach to clienteling
- Training all new staff
- Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
- Partner with Human resources to handle performance issues quickly and effectively
- Manage the scheduling of the Beauty Specialist to ensure adequate coverage
- Drive and achieve individual and team objectives and be accountable for service level within the team.
- Respect Cos Bar standards in terms of behavior and follow the company’s policies and procedures
- Communicate effectively with the Corporate Office, Buyers, Store Directors and the Leadership Team, and filter pertinent information to your Beauty Specialists
- Meet all deadlines determined by the Corporate Office, Buyers and Marketing Team
- Assume responsibility for all related operational functions of the store
- Maintain proper inventory levels and communicate with the Buying Team on a weekly basis your stores particular needs
- Merchandise the sales floor and keep non-sell areas organized according to the company standard
- Maintain the Visual standards to ensure your store is current and compliant with company guidelines
- Create an innovative environment for visual merchandising discussions and execution
- Maximize Cos Bar’s footprint in the community ~ be a Community Ambassador
- Collaborate with local organizations to identify opportunities in the community to gain new business
- Work closely with Marketing and Store Directors to maximize the stores social media presence
Supervisory Responsibility
- This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
Work Environment
- This job operates in a retail environment with merchandise displays and items available for purchase in inventory.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
- This is a full-time position, and hours of work and days may vary depending upon business needs. This position regularly requires long hours and frequent weekend work.
Travel
- This position may require some travel between stores.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Work Experience:
- 3-5 years’ experience in luxury retail store management
- Strong verbal and written communications skills
- Must be an excellent organizer and problem solver with strong management skills
- Proven track record of strong selling skills
- Possess strong interpersonal skills to communicate with confidence to both internal and
external customers
- Proven experience in a fast-paced environment
- Strong people and managerial skills
- Strong knowledge of luxury skincare/fragrance and cosmetics industry
- Preferred experience and knowledge of all Microsoft software (ie. Excel, word etc.) and email (Outlook), POS (Counter point)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.