Salesforce Administrator

Post Date

Jul 24, 2024

Location

San Diego,
California

ZIP/Postal Code

92101
US
Nov 06, 2024 Insight Global

Job Type

Contract-to-perm

Category

Software Engineering

Req #

SDG-721428

Pay Rate

$40 - $50 (hourly estimate)

Job Description

An employer in the insurance industry is looking for a junior Salesforce Administrator to join the team and sit fully-remote. The Salesforce Administrator will support the Property and Casualty (P&C) side of the business, ensuring the Salesforce platform is optimally configured and maintained. This role involves a blend of technical skills and people skills, with a focus on handling help desk tickets, providing Tier 1 support, and implementing changes within the Salesforce environment. The Salesforce Administrator will receive and address help desk tickets, identify user issues, and provide training to enhance user competence. They will classify issues into appropriate categories, whether they are enhancements or bugs, and implement solutions as part of the change management process.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

2-3 years' experience as a Salesforce Administrator

Understanding of Flow Builder within Salesforce -- able to create objects, fields, and reports

Salesforce certifications, such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Platform App Builder

Strong communication skills required

Nice to Have Skills & Experience

Omni Studio Experience

Experience working in Azure DevOps

Experience working in the insurance industry

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.