Job Description
Lead rollout of YuJa Panorama to help faculty ensure course content meets ADA / WCAG 2.1 AA standards ahead of the April 2027 DOJ mandate
Run faculty training programs (group + 1:1), create training materials (slides, documentation), and help instructors remediate content (PDFs, contrast, screen reader accessibility, etc.)
Act as main escalation point for accessibility issues—supporting a ticketing workflow where 4 student workers handle front-line remediation and escalate more complex cases
Coordinate (not directly manage) student workers, ensuring workflows are running smoothly and faculty are getting timely support
Track adoption and compliance using Panorama reporting, define key metrics, and provide updates to ITS leadership
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Required Skills & Experience
Experience with digital accessibility standards (WCAG, ADA compliance), ideally in higher education
Hands-on with YuJa Panorama preferred, or similar tools like Ally or Siteimprove
Strong program management, training, or change management (OCM) background
Experience working with LMS platforms (Canvas preferred) and supporting faculty or academic users
Comfortable leading trainings and communicating with faculty and leadership stakeholders
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.