Job Description
The Human Resources Assistant will support US-based Leave of Absence administration, serving as a key operational partner responsible for managing FMLA, state-mandated, and company-sponsored leave programs. This role acts as the first-line support for employee leave inquiries, providing clear guidance on documentation requirements, timelines, and next steps while ensuring a seamless experience for employees, managers, HR Business Partners, and Payroll teams. The ideal candidate brings strong knowledge of US leave regulations, maintains meticulous and audit-ready case documentation, and leverages HR systems and Microsoft tools to track eligibility, compliance deadlines, and return-to-work timelines. In addition to day-to-day case management, this role contributes to process improvements, SOP updates, and operational reporting to enhance efficiency, accuracy, and service quality within the leave administration function.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3–5 years of experience in Human Resources, Leave Administration, or a related HR operations role
• Hands-on experience administering US Leave of Absence programs, including FMLA, state-specific protected leaves, and company-sponsored leave policies
• Strong knowledge of US federal and state leave regulations with proven attention to compliance and documentation accuracy
• Experience serving as a first point of contact for employee and manager HR/leave-related inquiries
• Proficiency using HRIS, ATS, and/or outsourced Leave Management Systems
• Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
• Ability to manage multiple cases simultaneously while meeting SLA timelines
• High level of professionalism and discretion when handling confidential employee information
• Strong written and verbal communication skills, including working with US-based stakeholders
• Willingness to work a hybrid schedule and night shift aligned to US hours
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.