The Foreclosures Supervisor manages a team handling mortgage foreclosures, bankruptcies, and related tasks. They ensure work is done accurately, on time, and in compliance with laws and regulations.
Main Responsibilities:
- Oversee daily work and ensure team meets productivity and quality goals.
- Coach and support team members; hire, train, and discipline staff as needed.
- Monitor the status of files and ensure all documents and steps are completed correctly.
- Review and approve foreclosure and bankruptcy cases.
- Calculate fees and prepare invoices.
- Ensure files are closed and stored properly.
- Help update procedures to stay compliant with laws and investor rules.
- Support audits and process improvements.
- Provide regular updates to senior management about team performance and issues.
- Handle higher-risk issues and coach staff on resolving problems.
Team & Impact:
- Manages 5-8 staff members.
- Plays a key role in ensuring the department runs smoothly and efficiently.
- Works independently, guiding less experienced team members and contributing to process improvements.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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- 5+ years experience in mortgage loan servicing or foreclosure processes.
- Deep knowledge of mortgage foreclosures, defaults, bankruptcies, and related regulations.
- Experience with FHA and VA.
- Strong organizational, communication, and problem-solving skills.
- Ability to work well under pressure and meet deadlines.
- Proficient in Microsoft Office and cloud-based tools.
- Bachelors degree or equivalent experience (preferred).
- Basic math skills and familiarity with document software like AIQ and Blitzdoc (preferred).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.