Job Description
- 70% of the day to day will be project based work and the other 30% will be keep the lights on activity
- Design, configure, test, implement, and maintain Epic Resolute Professional Billing (PB) application functionality.
- Collaborate with operational and clinical stakeholders to gather business requirements and translate them into Epic solutions.
- Analyze current workflows and recommend process improvements to increase efficiency and optimize revenue cycle performance.
- Support charge capture, claims management, reimbursement, and billing operations within the Epic environment.
- Troubleshoot application issues, perform root cause analysis, and implement system enhancements.
- Develop and execute test plans for upgrades, patches, system changes, and new implementations.
- Maintain documentation including workflows, build specifications, test scripts, and training materials.
- Provide end-user support and participate in issue resolution and ticket management.
- Assist with Epic upgrades, optimization initiatives, and new functionality deployments.
- Ensure compliance with organizational policies, regulatory requirements, and Epic best practices.
Participate in cross-functional project teams supporting revenue cycle transformation initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of experience as an EPIC Resolute PB Analyst
- Must have experience with Charge Router, Resolute Professional Billing, Claims & Remittance
Certifications:
- EPIC Chard Router
- EPIC Resolute PB
EPIC Claims & Remittance
Nice to Have Skills & Experience
- Experience with Epic connect
- Past experience working for a children's Hospital
- EpicCare Ambulatory
- Contract Management
- Reporting Workbench
SlicerDicer
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.