Work Schedule: 8-5 Mon-Fri (lunch 12-1 - unpaid, 15 min break in the AM and PM - paid)
Orientation ETA (Employment Training Advisor):
Conducts intakes for the program and then passes it along
Start the process of orientation meeting to assist with designs and develops plans for participants, they will not keep their own case load but will be passing off to other locations and assisting with the start of the process.
Introduces the program, sets up participants with the plan, issues supportive services
Will not "carry" a case load
Fast-paced workload
Conducts and runs Zoom meetings and orientations
Sends emails for participants to complete orientation
Everything will be virtual or on the phone; occasional in-person meetings if participants lack technology
Provided training on how to conduct the orientation, including shadowing and hands-on training
6-month requirement to be in office, with the possibility to be hybrid afterward
Meetings are prescheduled; receives an email with the case for the day and calls the customer
Customers: Brand new customers (families that qualify) who have been recently approved through CalWORKs and are starting with the program
Start the process of orientation meeting to assist with designs and develops plans for participants, they will not keep their own case load but will be passing off to other locations and assisting with the start of the process.
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HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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- An Associates or Bachelors degree preferred; or equivalent work experience. For example. 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree or equivalent work experience
- Knowledge in Case management, government agency, medical claims, TANF/CalWORKs and/or Social Services (working with population)
Proficient with MS Office: Word, Excel, Outlook, PowerPoint
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.