* Maintain facility's IT environment to ensure business continuity and progression.
* Prepare relevant and concise written status update reports within established timeframe for IT team leads.
* Liaison between the site clients/stakeholders and the rest of the IT team and their leads.
* Install, configure, and deploy software/hardware.
* Establish vendor relations and perform purchasing comparisons for goods and services.
* Collaboration to perform maintenance activities such as upgrades, system patching, and backups.
* Act as a link between end-users and higher tier advanced support as needed.
* Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based on economics, schedule, and solution provided terms.
* Ensure established policies and procedures are followed and adhered to while communicating anomalies accordingly.
* Provide input and guidance towards the implementation of IT solutions.
* Maintain accurate licensing, inventory, and maintenance contracts.
* Assist with budgeting, including the purchase of new equipment and software and consequent billing review.
* Ensure accurate and up to date records between local and online portal systems.
* Promote continued utilization of IT service management solutions.
* Oversee the management of LAN and WAN networks, ensuring seamless connectivity
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.