Job Description
We are seeking a highly organized and trustworthy individual to provide support. This role is ideal for someone who thrives in a fast-paced environment, can manage high volumes of communication, and is proactive in resolving operational issues. Mortgage experience is not required, but strong organizational and communication skills are essential.
Key Responsibilities
• Email Management
o Review and prioritize 800+ daily emails.
o Identify and flag critical messages requiring executive attention.
o Maintain confidentiality and discretion with sensitive information.
o Track aging loans and investigate delays.
o Coordinate with closers/post-closers to resolve issues and escalate major concerns.
• Reporting & Data Management
o Print and distribute reports as needed.
o Update and maintain spreadsheets for operational tracking.
• Additional Support
o Assist with ad hoc administrative tasks as assigned.
o Ensure smooth communication and follow-up across teams.
This is a fully onsite position in San Diego.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of professional administrative experience
Exceptional organizational skills and attention to detail.
Ability to manage large volumes of information efficiently.
Nice to Have Skills & Experience
Familiarity with Encompass
Prior mortgage experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.