Insight Global is looking for an experienced Manager of Creative Tools Operations to manage, deliver, and govern new capabilities in creative software in support of the Walmart Creative Studio.
In this role, you directly support the digital transformation of the Creative Studio , managing a program of interdependent technology projects and delivering solutions in collaboration with technical and non-technical partners. By integrating inputs from Creative and Production stakeholders, Business Advisors, Data & Analytics, Creative Operations, Account Management, and Project Management, you'll supply a system perspective to the Creative Studio tool projects that you manage. You'll bring your creative operations expertise to partnerships with technical teams, including Marketing Technology Product Managers, Site Managers, Global IT, and technology vendors. You'll serve as a technical translator and advocate, helping deliver foundational support to Creative Studio teams. Your focus area will span all aspects of creative technology for the Creative Studio, as you implement maintain and govern new systems, and build automations to improve creative processes.
Typical duties involve supplying enhancements to Creative Studio tools, managing a high degree of change and ambiguity, communicating project changes and milestones, developing clear documentation, guiding teams to best practices, prioritizing input effectively, continuously evaluating system capabilities, training teams as appropriate, and supplying a clear, aligned way forward.
As a direct contributor the Creative Studio tools roadmap, you'll enhance creative tools effectiveness, nurture relationships across the organization, and govern the tooling priorities process for our WCS stakeholders. Through your program management, you'll tightly focus on on-time, continuous delivery of new tools, and automation capabilities.
You'll also supply a wider focus to the teams you support through expertise, research, peer mentoring, and influence, fostering an aligned, inclusive culture of excellence and innovation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- 6+ years of experience leading cross-functional programs to support creative technology, creative operations, or creative production at large organizations in a Project, Program or Product Manager capacity.
- 3+ years' experience with digital asset management systems - AEM preferred
- Familiarity with legal, operational, and technology requirements for digital assets' rights management.
- 3+ years supporting creative technology, studio tools, and marketing for a retail or ecommerce organization - AEM, Workfront, Adobe Creative Cloud, Figma, Airtable
- Experience creating and maintaining knowledge management, documentation, and training materials - Confluence, Jira
- Experience working with Product and Vendor teams to deliver software implementations, integrations, configurations, and new features.
- Familiarity with creative operations metrics and business analysis.
- Excellent verbal and written communication; English-language proficiency.
- PMP certification (or equivalent experience)
- Bachelor's degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.