Insight Global is looking for a Public Works Counter Technician to join a leading engineering consulting firm.
Responsibilities:
Serve as the primary point of contact at the public works counter, assisting residents, contractors, and developers with inquiries and service requests.
Process permit applications, including reviewing documentation for completeness and accuracy.
Provide information on public works policies, procedures, and regulations.
Utilize permit tracking software to manage and monitor the status of permits.
Coordinate with various departments to ensure timely processing and approval of permits.
Maintain accurate records and files related to permits and public works projects.
Assist in resolving issues or concerns related to public works services.
Prepare reports and documentation as required.
Perform other administrative duties as assigned.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
High school diploma or equivalent; additional coursework in public administration, construction management, or a related field is a plus.
Minimum of 2 years of experience in a customer service or administrative role, preferably in a public works or municipal environment.
Familiarity with permit processing and tracking software.
Strong communication and interpersonal skills.
Ability to handle multiple tasks and work in a fast-paced environment.
Detail-oriented with strong organizational skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.