An employer is seeking a Remote UX Researcher in or around the Sacramento/San Francisco Bay Area to join an incredible team leading a major public health technology initiative. This individual will be responsible for conducting user research as part of the user experience design team to drive forward the UX/CX strategy for these products. This individual will work closely with both internal and customer stakeholders to provide feedback and collaboration based on that customer input and surveying. The ideal candidate will have strong experience in user experience design with an emphasis on the research side who is also interested in projects that have a wide and measurable public benefit.
Additional responsibilties include:
Conduct extensive Human Centered Design research, including interviews, surveys and ethnographic research
Carry out testing and analysis to confirm as part of the effort to gather insights
Take research findings and synthesize results into digestable insights and opportunities for the team to review
Serve as a liason between the customer and designers on the team
Provide insights and critiques of wireframe designs based on user feedback and research analysis
Maintain multiple work streams across all products in design/development
Work within JIRA to manage/organize design backlog
mentor junior members of the team around UX/CX design and research
Travel to Sacramento once a month
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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3+ years of experience as a HCD UX Researcher with a strong portfolio showcasing design skills.
Experience planning and conducting user research studies, including usability testing, interviews, surveys, and ethnographic research.
Experience creating user personas, journey maps, service blueprints and other design artifacts to guide product development.
Ability to collaborate with designers and product managers to translate research findings into actionable design recommendations. Champion user-centered design principles and advocate for the user throughout the product development lifecycle.
Experience working in a fast-paced, agile development environment.
Ability to travel 3-4 days a month to Sacramento.
Bachelor's degree in Graphic Design, HCD, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Excellent communication skills, experience working across internal and customer stakeholders
Experience researching data driven dashboards and reporting.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.