My top credit union customer is seeking a service-oriented Desktop Support Technician to assist with the deployment and configuration of Windows 11 across approximately 200 laptops. This role involves managing ticket queues, setting up new hire equipment (computers, printers), and providing empathetic, hands-on support to end users. The ideal candidate is technically proficient, customer-focused, and able to work independently in lab environments.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.