Our client designs, manufacturers, and distributes custom wheel systems built
for high-performance equipment. Family owned and operated, we have been serving North
America for over 30 years. As we continue to grow and serve new markets, we are seeking a
Sales Operations Lead to help drive operational excellence and deliver exceptional
customer success
Growth is paramount to WSDs long-term success. With increasing competition across our
markets, execution from our sales and operations teams must be seamless. The Sales
Operations Lead plays a critical role in aligning customer needs with internal capabilities to
drive profitable, sustainable growth.
This cross-functional position serves as a central communicator between WSDs customers,
outside sales team, and internal operations.
The ideal candidate will have strong
organizational skills, a passion for operational efficiency, and a relentless focus on
delivering outstanding customer service
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Bachelors degree preferred (relevant experience may be considered in lieu).
2-4 years of experience in a customer service role, with excellence and conflict resolution abilities.
Proficiency in Microsoft Office Suite (Excel, Outlook), and collaboration tools such as
Slack and Trello.
Strong analytical and organizational skills, with the ability to manage multiple priorities
Experience with SAP B1 ERP and Salesforce CRM strongly preferred.
Solid understanding of manufacturing operations and national distribution logistics.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.