Patient Access Representative - Admitting

Schedule: 8:00 AM – 4:30 PM

The Patient Registration & Admissions Support Specialist plays a key role in ensuring a smooth, supportive experience for patients and their families from the moment they enter the hospital. This role supports the admitting team, collaborates closely with clinical staff, and manages essential documentation required for patient intake and financial assistance. The ideal candidate is articulate, reliable, and comfortable working in a fast‑paced healthcare environment.

Day‑to‑Day Responsibilities
- Assist patients and families with completing required admission forms, including financial assistance summaries and consent documents.
- Obtain signatures and ensure all documentation is accurate and properly filed.
- Communicate with case managers, nurses, and other floor staff to coordinate patient needs and updates.
- Reach out to patients’ families as needed to gather information or provide updates.
- Support the admitting team with registration tasks and workflow coordination.
- Maintain a high level of customer service, professionalism, and confidentiality throughout all interactions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Experience in patient registration, admissions, or a related healthcare administrative role
- Strong customer service skills and ability to communicate clearly with diverse populations
- Articulate, professional verbal and written communication
- Reliable, efficient, and able to manage multiple tasks at once
- High school diploma, GED, or equivalent
- COVID‑19 and Flu vaccination compliance
- Ability to work on‑site in a hospital environment

- Experience with hospital registration systems (e.g., Epic, Cerner, Meditech)
- Familiarity with financial assistance programs or insurance verification
- Prior experience collaborating with case managers or clinical teams
- Bilingual or multilingual communication skills
- Previous work in a high‑volume admissions or emergency department setting
- Knowledge of HIPAA and patient privacy regulations

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.