An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center in different areas/pods of the Emergency Services area. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more while maintaining all HIPAA compliance requirements. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site and must work every other weekend. There are two evening shifts open 3-11:30pm and one night shift open 11pm-7:30am and one morning shift from 7am-3:30pm.
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-Experience in the Emergency Department or Urgent Care setting
-Proficient with Epic Software
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.