Patient Account Representative II

Post Date

Mar 19, 2024

Location

Palo Alto,
California

ZIP/Postal Code

94303
US
Jun 26, 2024 Insight Global

Job Type

Contract

Category

Accounts Receivable

Req #

HNW-691301

Pay Rate

$18 - $28 (hourly estimate)

Job Description

We have a new opening for a Patient Account Representative ll at SHC. The Patient Account Representative II (PAR II) is responsible for the timely and accurate processing of patient accounts receivable billing and collections. The specific job duties will be comprised of a combination of responsibilities from among the various areas of PFS operations including Charge entry and charge batch balancing, Electronic and hard copy claims editing and submission to various payers (Government, Managed Care, and Commercial), Accounts receivable collections and payer follow-up, Payer denial review and appeals processing, Customer service, Payment applications, Credit balance review and resolution and Patient advocacy and risk management. Under general supervision, PAR II performs the full range of duties for this assigned class. Requires a good working knowledge of systems and processes and be expected to resolve standard queries and problems. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Education Qualifications

* High school diploma or GED equivalent

Licenses and Certifications



Experience

* Two (2) years of progressively responsible and directly related work experience

* We require 2-3 years of professional billing and Epic experience in PB billing

- * Knowledge of accounts receivable system like SMS, IDX, or Meditech

* Knowledge of one or more of the following: Medicare, Medi-Cal, Worker's Comp or Managed Care (HMO,PPO,POS, etc)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.