Job Description
Insight Global is looking for a Desktop Support Technician to work ON-SITE for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This technician will also be relied on for various projects ranging from go-live and deployment support, to windows upgrade support. This individual may be needed for the support of the client's new clinics throughout OC / LA / IE.
1. Work Environment - Functional Demands
Work Environment - Functional Demands Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).
2. Physical Activity Requirements
Physical Requirements Options
Bending Occasional
Carry Objects Occasional
Climbing Occasional
Keyboard use/repetitive motion Frequent
Pinching/fine motor activities Occasional
Push/Pull Occasional
Reaching forward Occasional
Reaching overhead Occasional
Sitting Occasional
Squat/kneel/crawl (Squad & Knee) Occasional
Standing Occasional
Talk or hear Continuous
Taste or smell Not Applicable
Twisting Occasional
Walking Occasional
Wrist position deviation Not Applicable
3. Physical Activity Lifting
Physical Lifting Physical Lifting Pounds
Lifting (Floor to waist level) - Occasional 0-35% From 11-25 Pounds
Lifting (Waist level and above) - Occasional 0-35% From 11-25 Pounds
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4+ years of experience with on-site hands on Tier II IT helpdesk / Desktop Support Technician role
- 4+ years of experience supporting a Windows environment
- 4+ years of experience with a ticketing systems
- Enterprise Experience
- 2+ years of experience within a Hospital Environment
- Covid-19 Vaccine and Booster
- Flu Shot / Open to wearing a mask during flu season
- Valid Driver's License
- High School diploma
Nice to Have Skills & Experience
- Strong communication skills
- A+, N+, S+, or CCNA Certification
- ServiceNow Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.