Instructional Designer

Insight Global is looking for an Instructional Designer, to sit remotely, who will be responsible for converting existing UPK training materials into clear, accessible, and user‑friendly job aids, ensuring all new documents meet accessibility standards such as WCAG and Section 508. In this role, you will review and improve content for clarity, accuracy, and ease of use while translating complex HR system processes into simple, actionable steps. They will also evaluate sets of related materials to determine when content should be consolidated and reorganized for maximum user comprehension. Daily work includes proofreading, refining formatting and structure, maintaining consistency across deliverables, and collaborating with subject matter experts as needed to validate content accuracy and decisions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Expert-level skill in creating accessible-compliant documents/PDFs (WCAG, ADA, Section 508)
- Strong ability to understand, interpret, summarize, and simplify complex technical or HR system content
- Demonstrated experience writing job aids, quick reference guides, and systems training materials
- Practical working knowledge of HR systems, ideally PeopleSoft, and general HR process flows
- Minimum 2 years of experience in instructional design or technical writing
- Bachelor’s degree in a related field or equivalent experience.

- Experience working in a higher education system, public institution, or large, complex organization.
- Familiarity with UPK content structure or prior experience converting UPK materials.
- Knowledge of UC policies, HR workflows, or systemwide processes.
- Ability to standardize content across multiple SMEs or teams.
- Strong visual design or layout skills for improving readability and user guidance.
- Experience using Adobe Acrobat accessibility tools, screen reader testing, or remediation software.
- Ability to propose improvements to the training ecosystem beyond the immediate conversion task.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.