Benefits Analyst 3

This role requires a seasoned professional with a comprehensive understanding of employee benefits and pension payroll systems. The position involves administering retirement benefits, ensuring accurate processing of pension payroll, and applying complex calculations. In addition to handling calculations, the role requires effective collaboration across departments to support employees with pension-related inquiries, training, and program administration. A key aspect of the position is managing and analyzing retirement benefit programs to ensure compliance with university policies and regulations while developing recommendations to improve overall program effectiveness.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Minimum 5 years of experience in employee benefits, pension payroll, pension plans, or a related field, with a strong understanding of benefit program administration and pension payroll systems.
• Ability to perform manual calculations related to pension payroll and benefits, including benefit deductions, minimum required distributions, refunds, interest, and post-retirement benefit adjustments. Proficient in calculating benefits adjustments and setting up benefits recoveries.
• Strong analytical skills to assess complex data and develop actionable recommendations. Demonstrated ability to solve problems, analyze trends, and offer insights to improve processes and outcomes.
• In-depth understanding of employee benefits programs and policies, including retirement benefits. Ability to interpret and address both routine and unique benefit-related circumstances.
• Ability to quickly learn and adapt to new software and systems. Proficient in Microsoft Suite (Excel, Word, PowerPoint) and other relevant tools.
• Excellent verbal and written communication skills, with the ability to present information clearly and effectively to all organizational levels. Experience in group presentations and leading training/workshops.
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks, meet deadlines, and ensure accuracy in reports and project delivery.
• Skilled in reviewing and resolving vendor discrepancy reports and handling member escalation cases with professionalism and accuracy.
• Able to work effectively with diverse teams, including those with strong personalities and varying work styles. Demonstrates respect, tact, and collaboration even under pressure.
• Thorough understanding of relevant state and federal regulations regarding employee benefits and pension plans. Expert knowledge of Medicare/CMS rules and their impact on retiree coverage.
• Proactive and self-directed, with the ability to work independently, take initiative, and innovate solutions to improve program delivery and service.
• A proven problem-solver with a strong customer service orientation, always willing to go the extra mile in providing exceptional service to both internal and external stakeholders.

• Ability to work collaboratively with diverse teams, contributing to cross-functional initiatives and driving shared goals.
• Experience in managing and improving processes related to employee benefits, pension payroll, or related functions.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Strong time-management skills with the ability to balance competing priorities effectively.
• Proven ability to take initiative and drive improvements in processes and service delivery.
• Knowledge of industry trends and best practices in employee benefits and pension systems.
• Ability to adapt quickly to changing priorities and requirements in a dynamic environment.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.