Job Description
Provide end‑to‑end support for MDMS operations, including ingestion, VEE processing, aggregation, and data publishing
Analysis and resolution of complex data quality issues, system defects, and integration failures
Configure, and optimize VEE rules, exception handling, and performance tuning
Monitor, and troubleshoot MDMS batch jobs, workflows, dependencies, and calendars
Investigation and resolution of complex MDMS and scheduling failures, including missed runs, data delays, and downstream impacts
Oversee and support integrations between MDMS and other enterprise systems (CIS, AMI, Analytics, Data Warehouse, etc.)
Execute comprehensive test cycles functional, performance and ORT for system changes, defect fixes, and new functionality
Develop and maintain system documentation, runbooks, and operational standards
Participate in incident management, root‑cause analysis, and continuous improvement initiatives.
Technical Skills
Strong hands‑on experience with Oracle databases (SQL tuning, PL/SQL programming, data validation, performance troubleshooting)
Experience supporting applications on AIX/Linux platforms, including job monitoring and log analysis
Experience working in Oracle WebLogic platform.
Proficient in Python/UNIX scripting for automation, data analysis, operational reporting, and problem resolution
Experience troubleshooting application, database, and OS‑level issues in a production environment
Hands‑on experience with enterprise scheduling/workload automation tools, such as UC4
Experience supporting mission‑critical batch processing and time‑sensitive data flows
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field
5+ years of hands‑on experience in Unix and Oracle applications including 24/7 application support.
Experience supporting MDMS and AMI systems within a utility environment
Understanding of Smart Meter technologies, interval data, and utility business processes
Experience with at least one enterprise MDMS platform (e.g., Landis+Gyr, Itron, Oracle, Siemens)
Expertise in SQL and advanced data analysis for troubleshooting, reporting, and validation
Experience supporting SOX‑regulated systems, including compliance with access controls, audit logging, and change management requirements
Excellent written and verbal communication skills, including executive‑level communication
Nice to Have Skills & Experience
Experience supporting Landis+Gyr MDMS platform
Experience supporting both electric and gas MDMS implementations
Expirience working IBM power series infrastructure
Familiarity with AMI head‑end systems and communication networks
Experience with large‑scale AMI deployments or enterprise transformations
Knowledge of regulatory reporting, audits, and compliance requirements
Experience supporting time‑of‑use, net metering, demand response, or EV programs
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.