Community Manager

Post Date

Apr 04, 2025

Location

Novato,
California

ZIP/Postal Code

94949
US
Jul 09, 2025 Insight Global

Job Type

Contract

Category

Customer Service

Req #

SFR-773954

Pay Rate

$24 - $30 (hourly estimate)

Job Description

The Social /Community Coordinator, Sports* will oversee assisting the Social Manager with the development and execution of social media strategies, creating engaging content, monitoring social conversations, and driving user interaction across all platforms. The Social/Community Coordinator will collaborate closely with cross-functional teams in tandem with the Social Manager to ensure prompt, accurate, and proactive messaging, enhancing brand presence, growth, retention, and engagement with our most loyal users while amplifying our online presence and community-driven initiatives. In addition to social media management, this candidate will also be responsible for assisting the Social Manager in nurturing and engaging with our online community across various platforms, including Discord, Reddit, and social media channels.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

1-3 years of proven experience in social media management and content creation.
Previous experience in community management or social media management, preferably within the video game or digital marketing industry.
Strong communication skills, both written and verbal, with the ability to engage and interact effectively with online audiences and between diverse internal stakeholders, including developers, marketers, customer support representatives and more.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.