On-Site Executive Support Specialist

Post Date

Nov 21, 2024

Location

Newark,
California

ZIP/Postal Code

94560
US
Feb 17, 2025 Insight Global

Job Type

Contract

Category

Help Desk

Req #

AUS-748859

Pay Rate

$33 - $41 (hourly estimate)

Job Description

A client is looking for an Executive Support Specialist to be on-site 5 days a week at their office in Newark, California. This person will be the dedicated support specialist for the executive leadership team (Sr Directors, VPs, C-Suites). This person will need to be a high-level technical support resource who can serve as an immediate escalation point for all support issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Qualifications:

* Experience with escalated, L3-level support

* Experience working with executives and the ability to communicate flawlessly with technical and non-technical staff

* Experience troubleshooting and remediating desktop OS, application, and network issues

* Experience with a ticketing system like Jira or Service Now

* Exceptional organizational skills and the ability to balance multiple projects simultaneously while meeting deadlines

Nice to Have Skills & Experience

* InTune experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.