Technical Proposals Product Specialist (Part Time)

An Insight Global technology client is searching for a curious, research-directed Product Specialist to work as part of the Proposals & Demos team. You will join a team of product specialists who enable informed customer buying decisions by responding to customer requests for information, guiding field team discussions, and providing subject matter expertise across the business. As a Product Specialist, you will play a crucial role in formal and informal customer technical evaluation processes for the company solutions and Cloud services. Your work will demonstrate a firm understanding of both solution functionality and the associated business drivers, supported by product documentation, test environments, and a network of subject matter experts (SMEs).

Job Role and Responsibilities:

· Create compelling and accurate responses for customer RFPs, RFIs, and other formal product functionality assessments, as well as creative responses such as informal proposals
· Own the technical accuracy of these deliverables across all solutions, engaging SMEs as necessary to enhance responses and grow your own knowledge
· Work with a broad range of other teams such as solution engineering, product management, product marketing, cloud security, competitive intelligence, legal, and others
· Validate alignment of customer technical requirements with proposed solutions, and apply your knowledge and experience to advise sales and solution engineering where necessary
· Synthesize technical features and customer business information to create content that clearly ties customer business issues and use cases to solutions
· Demonstrate ongoing technical competency in solutions through hands-on use of the products, and a strong understanding of the associated documentation
· Keep up to date on product enhancements through scheduled and ad hoc trainings, release notes and documentation, Slack channels, TechZone blogs and guides, and internal networking
· Develop and maintain subject matter expertise on in-demand areas of knowledge related to particular technology, verticals, geographies, etc. and offer this expertise to peers
· Perform independent research on technical content, proactively seek opportunities for that content to add value to other teams/initiatives, and contribute new and revised material to the standard content library
Plan, execute and own your projects – including managing concurrent timelines

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

· Bachelor’s degree in a communications or technology field of study
· 5+ years of communications or writing experience
· Effective written communicator who can process complex technical details and produce concise and direct content
· Established comfort level learning and using new technology through self-guided training
· Strong social skills, including professional interactions working with SMEs to develop trust-based working relationships
· Demonstrated ability to handle a fast-paced environment and demanding workload
· Schedule flexibility to work with international teams and meet escalated deadlines
Mastery of the Microsoft Office suite

· Fascination with information technology and its use in business
· Ability working with cross functional teams comfortably
· Technical work with virtual desktop infrastructure, SaaS products, or cloud security is highly preferred
Experience with Salesforce.com and/or Loopio is a plus

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.