Job Description
An Insight Global technology client is looking for a Technical Content Developer for the Product Specialist and Technical Enablement Team. If you have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn our products, then this role is for you!
You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform. You will also deliver technical enablement content to both internal and external audiences.
The ideal candidate is someone who is results-driven and enjoys collaborating with colleagues, partners, and customers. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary. This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new things and to present the knowledge you gain to others. A considerable amount of the work we do involves learning how things work and building content to teach others.
Compensation:
$50/hr to $70/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· 3+ years of relevant experience in UEM solutions, product management, or technical marketing in the end user computing software industry
· Creating Slides/desks for enablement team
o Powerpoint skills
o Course design skills
o Support with lab creation
· Hands-on experience with the IT tools below:
o Endpoint management (UEM) solutions such as Omnissa Workspace One or Microsoft Intune
□ If they do not have workspace one but they do have MS intune will you consider them
® If they have the Omnissa experience great BUT
® Just need to have UEM
o Exposure to endpoint security and identity solutions
· Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
o The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it.
· Written communication skills are necessary for success in this role.
Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.
Nice to Have Skills & Experience
· Familiarity with other solutions in the end user computing space is a plus.
Familiarity with Windows operating system and lifecycle management tools is a plus.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.