Technical Skills & Responsibilities
1. Lab Hardware Support:
o Configure and modify hardware, including servers and components (CPU, memory, drives, adapters, NICs, etc.).
o Perform basic troubleshooting for server and switch hardware, including Cisco UCS and Nexus switches.
o Handle terminal server connectivity for new hardware using SSH and Telnet.
o Familiarity with Cisco UCS topology, including physical connectivity of servers, Fabric Interconnect, switches, external storage, and ToR (Top of Rack) for CIMC/BMC.
2. Operating Systems & Virtualization:
o Familiarity with Windows, Linux, and ESXi operating systems.
o Experience with hardware management tools (e.g., CIMC, UCSM, IMM) to configure DNS, NTP, and other settings.
o Knowledge of virtualization, networking, and storage.
3. Lab Infrastructure Setup & Maintenance:
o Ability to stand up bare-metal and hypervisor (HV) environments on rack and blade-mounted servers.
o Set up and maintain both physical and virtual lab infrastructure.
4. Inventory Management:
o Maintain lab inventory, including spare peripherals, rack inventory, and layout.
o Receive, track, and manage inbound shipments and packages for the lab, notifying relevant team members as necessary.
5. Cross-functional Collaboration:
o Work closely with engineering teams (hardware and software) to support lab testing and development efforts.
o Assist with troubleshooting and resolving hardware/software issues as needed.
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Strong understanding of datacenter hardware components and connectivity.
Experience in lab infrastructure and inventory processes.
Respectful and professional communication skills across diverse teams and stakeholders.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.