Job Description
In this role, the Payroll Operations Stabilization Lead provides daily operational leadership across UCOP’s payroll function, ensuring end‑to‑end processing is accurate, timely, and compliant. The position manages escalations for complex payroll issues—including retroactive adjustments, off‑cycle payments, earn‑code discrepancies, and high‑visibility cases—while coordinating closely with HR, Benefits, Timekeeping, the UCPath Center, and campus partners to resolve systemic problems. The lead monitors pay cycles and validates transactions, implements stabilization controls such as audit checkpoints and reconciliation routines, and drives root‑cause analysis to reduce recurring errors. They also support system stabilization by identifying configuration gaps, testing fixes, and validating downstream impacts. Additionally, the role develops training and reference materials to strengthen team capability and ensure consistent, high‑quality payroll operations.
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Required Skills & Experience
5–8+ years of payroll operations experience in a complex, high‑volume environment.
Hands‑on expertise with PeopleSoft HCM (or similar ERP) including payroll configuration, pay cycle processing, and troubleshooting.
Deep knowledge of payroll fundamentals such as earn codes, retro pay, adjustments, deductions, and taxation.
Strong escalation and problem‑solving skills with the ability to quickly assess issues and drive resolution.
Experience implementing compliance controls aligned with state/federal labor laws, UC policies, and audit requirements.
Leadership under pressure with the ability to guide teams through ambiguity, tight deadlines, and operational instability.
Excellent communication and stakeholder management across technical, operational, and executive audiences.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.