Regional People Operations Business Partner

Insight Global’s client, an internationally recognized Teaching and Therapeutic Community, is seeking a Regional People Operations Business Partner to lead end‑to‑end People Operations for a large, multi‑site client group. This is a hands‑on, execution‑heavy HRBP role designed for a former Director‑level HR professional who thrives in ambiguity, moves quickly, and enjoys building structure where systems are still evolving.

This role owns the full employee lifecycle for approximately 500 employees, balancing strategic partnership with deep operational involvement. The ideal candidate is a builder who can stand up scalable People Operations infrastructure while remaining highly responsive to day‑to‑day employee and leader needs.

You will partner closely with Business Operations, Finance, Legal, Facilities, and Regional Leadership while leading and developing a People Operations team of 4–5 direct reports.

Key Responsibilities:
Serve as the primary People Operations Business Partner for a multi‑site client group of approximately 500 employees, providing hands‑on support across the full employee lifecycle.
Build and scale the regional People Operations function from the ground up, establishing foundational processes, systems, and team structure while delivering immediate, hands‑on operational support to the business.
Lead core People Operations programs including:
Employee relations
Full‑cycle recruiting
Onboarding and offboarding
Benefits administration
Leave management (LOA / ADA / FMLA)
Workers’ Compensation
Manage, mentor, and develop a high‑performing People Operations team (4–5 direct reports) by setting clear goals, coaching for growth, and driving consistent execution and service excellence.
Design and implement scalable People Operations processes that optimize workflows, eliminate bottlenecks, and translate business objectives into effective people strategies and operational solutions.
Deliver fast operational wins, establishing clear priorities in the first 1–2 weeks and implementing measurable improvements within the first 2–4 weeks.
Operate comfortably in the weeds, ensuring employee issues are addressed promptly and thoroughly, with strong follow‑through and closed‑loop communication.
Use data and metrics to guide decision‑making and continuously improve outcomes related to:
Turnover
Time‑to‑hire
Benefits utilization
LOA trends
Workers’ Compensation cases
Overall employee experience
Build and maintain strong cross‑functional partnerships with Business Operations, Finance, Legal, Facilities, and Regional Leaders to ensure alignment and seamless execution of People Operations initiatives.
Handle sensitive and confidential matters with professionalism, providing sound guidance to leaders while fostering a culture of trust, accountability, and consistency.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Bachelor’s degree in Human Resources, Business Administration, or a related field.
7+ years of progressive HR / People Operations experience, ideally supporting multi‑site or regional populations.
Prior experience at the Director or senior leadership level, with the ability and willingness to step into a highly hands‑on HRBP role.
Hands‑on experience across employee relations, recruiting, onboarding, benefits, LOA (ADA/FMLA), workers’ compensation, and scaling People Operations processes while leading HR teams.
Proven ability to deliver both strategic and operational HR programs in a fast‑paced, evolving environment.
Strong execution mindset with a bias toward action, responsiveness, and follow‑through.
Demonstrated experience building or scaling HR/People Operations functions, processes, or teams.
Excellent relationship‑building, influencing, and coaching skills across all levels of the organization.
Strong business acumen with the ability to translate business needs into effective people solutions.
High integrity, discretion, and professionalism in handling sensitive and confidential matters.
Demonstrated cultural humility, empathy, and patience, including experience supporting individuals with non‑traditional work histories or employment barriers.

• Master’s degree in Human Resources or Business Administration.
• HR certification such as SHRM‑CP/SCP or PHR.
• Experience working for non-profit organizations
• Experience working within both startup and corporate environments.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.