Regional People Operations Business Partner

Insight Global’s client, an internationally recognized Teaching and Therapeutic Community, is seeking a Regional People Operations Business Partner to drive end‑to‑end People Ops across employee relations, recruiting, benefits, leave administration (LOA), workers’ compensation, safety programs, and staff development. You’ll set performance goals, identify inefficiencies, and implement process improvements that move key HR operational metrics. Expect to assess the landscape quickly and deliver actionable improvements within 2–4 weeks.

You’ll partner closely with Business Operations, Finance, Legal, Facilities, Safety, and Regional Leadership while coaching a small team and building scalable processes.

Key Responsibilities:
• Lead core People Operations programs across employee relations, full‑cycle recruiting, benefits administration, leave management (LOA/ADA/FMLA), workers’ compensation, and regional safety initiatives — including delivering field training as needed.
• Manage, mentor, and develop a high‑performing People Ops team (4–5 direct reports) by setting clear goals, coaching for growth, and driving consistent execution and service excellence.
• Design and implement scalable People Ops processes that optimize workflows, eliminate bottlenecks, and translate business objectives into effective people strategies and operational solutions.
• Deliver fast operational wins by establishing clear priorities in the first 1–2 weeks, monitoring key metrics early, and implementing actionable improvements within 2–4 weeks.
• Use data to guide decision‑making and continuously improve turnover, time‑to‑hire, benefits utilization, LOA trends, workers’ compensation cases, safety incidents, and overall employee experience.
• Build and maintain strong cross‑functional partnerships with Business Operations, Finance, Legal, Facilities, Safety, and Regional Leaders to ensure alignment and seamless execution of People Ops initiatives.
• Handle sensitive and confidential matters with professionalism, providing sound guidance to managers and leaders while fostering a culture of trust, accountability, and consistency.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5–8+ years of progressive HR/People Operations experience, ideally supporting multiple locations/regions.
• Proven ability to deliver strategic and operational HR programs, including recruiting, benefits, LOA/ADA/FMLA, workers’ compensation, safety, and staff development in a dynamic environment.
• Strong customer service mindset with a focus on high‑quality, timely, and consistent service delivery.
• Excellent relationship‑building, influencing, and coaching skills with leaders and employees at all levels.
• Experience in process improvement and workflow design, including leveraging HR systems/technology (e.g., HRIS, ATS) to scale and automate.
• Strong business acumen with the ability to translate business goals into effective people strategies and programs.
• Skilled in using HR metrics and data to inform decision‑making and drive continuous improvement (e.g., turnover, time‑to‑hire, benefit utilization, LOA trends, WC cases, safety incidents).
• High integrity, professionalism, and discretion in handling confidential and sensitive matters.
• Adaptable and effective in a fast‑paced, evolving environment with multiple priorities and stakeholders.
• Demonstrated cultural humility, empathy, and patience, including experience supporting individuals with non‑traditional work histories or employment barriers.

• Master’s degree in Human Resources or Business Administration.
• HR certification such as SHRM‑CP/SCP or PHR.
• Experience working within both startup and corporate environments.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.