A distinguished University in Los Angeles is looking for a business Process Automation Developer to join the Business Process & Analytics Architecture team as a new position to support an influx of work and incident requests across campus. This person will be responsible for workflow automation and development using the TAP tool. They will report directly to a supervisor who is a Process Automation Developer/Analyst who focuses more on the analysis and design. This person will also be responsible for testing deployment and responding to incidents or tickets in ServiceNow to help fix any bugs or issues from end users such as financial aid office, registrar, and more departments that they support business process automation for. Their role will be roughly a 50/50 split on planned development versus incident/ticket resolution. This role is ideally hybrid or on site in West Los Angeles on campus, but can be remote PST hours.
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-2+ years of experience with a workflow automation tool (such as TAP, Pega, or Bonitasoft) with a strong understanding of the workflow process
-Quick learner with the ability to apply previous knowledge to new situations
-Agile methodology with 2-week sprint comfortability
-Strong design and testing skills and ability to work independently
-Advanced TAP or other workflow automation tool experience and proficiency
-Proficiency or familiarity with ThinkSmart
-Familiarity with ServiceNow
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.